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Please note that refunds may take a day or two to appear in your bank account. Refunds will not be offered on Custom made items.
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The customer is responsible for return postage costs. If you are approved, then your refund will be deposited into your preferred bank account. When we received your returned item we will send you an email to confirm we have received your returned item and if a refund has been approved. Gift Cards are non-refundable and are not able to be exchanged for cash. Please note when handled our raw items may discolour quickly due to residue and oil on your skin, if your item is discoloured we may not be able to refund or exchange it. To be eligible for a return, your item must be unused and in the same condition that you received it, as well as in the original packaging.
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After 30 days we will be unable to offer a refund or exchange on your item. Our return policy is a 30 day return for refund or exchange on your item.
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We take care with each and every item we create but sometimes things do happen! If you have received a faulty item we will happily refund or exchange it for you. If you are looking to return or exchange your order for whatever reason, we're here to help! Continued abuse of our services will cause your IP address to be blocked indefinitely.All our Artworks are made in our beach side workshop in rural Western Australia, by a family owned small business. Please fill out the CAPTCHA below and then click the button to indicate that you agree to these terms. If you wish to be unblocked, you must agree that you will take immediate steps to rectify this issue. If you do not understand what is causing this behavior, please contact us here. If you promise to stop (by clicking the Agree button below), we'll unblock your connection for now, but we will immediately re-block it if we detect additional bad behavior. Overusing our search engine with a very large number of searches in a very short amount of time.Using a badly configured (or badly written) browser add-on for blocking content.Running a "scraper" or "downloader" program that either does not identify itself or uses fake headers to elude detection.Using a script or add-on that scans GameFAQs for box and screen images (such as an emulator front-end), while overloading our search engine.There is no official GameFAQs app, and we do not support nor have any contact with the makers of these unofficial apps. Continued use of these apps may cause your IP to be blocked indefinitely. This triggers our anti-spambot measures, which are designed to stop automated systems from flooding the site with traffic. Some unofficial phone apps appear to be using GameFAQs as a back-end, but they do not behave like a real web browser does.Using GameFAQs regularly with these browsers can cause temporary and even permanent IP blocks due to these additional requests. If you are using Maxthon or Brave as a browser, or have installed the Ghostery add-on, you should know that these programs send extra traffic to our servers for every page on the site that you browse.The most common causes of this issue are: Your IP address has been temporarily blocked due to a large number of HTTP requests.